CUSTOMER LOYALTY MADE SIMPLE
Discover how loyalty programs work, effective marketing strategies for them, and stay informed about the latest industry news.
Subscribe NOW and never miss post!
Join the List of Subscribers
Featured Posts
Does SMS Marketing Really Work For Restaurants in 2025?
By Melissa Tang and Iman Farid
How to Implement an Omnichannel Loyalty Program for Retailers
By Marsya Helmi and Iman Farid
Latest Posts
Many restaurant owners launch loyalty programs because “everyone else is doing it”–only to treat them as a checkbox exercise. Without measuring performance, these programs become costly overheads...
Customers are signing up for your loyalty program—but they’re not sticking around. Engagement is low, and customers aren’t redeeming their rewards. Sound familiar? If customers can’t easily earn and...
You have a great loyalty program set up, but no one is using it so what’s the point? A lot of money is already riding in your investment, but there’s no payoff. What’s missing? Maybe it’s a sign to...
Peak hours are a breeze, but what about the slow slumps? Restaurants once relied on sidewalk specials and coupons to lure customers in during quiet hours—today, your loyalty program can do the heavy...
Texting customers isn’t new, but choosing the right messaging platform can make or break your restaurant marketing. Many businesses rely on WhatsApp broadcasts or manual messages—but here’s the catch:...
A restaurant loyalty program should be an asset to your business—not a source of frustration! If your current system is outdated, clunky, or failing to engage customers the way it should, it may be...
The problem isn’t loyalty programs themselves—it’s how they’re implemented. A loyalty program is supposed to bring customers back, right? But what if it’s not working as expected? If engagement is low...
Think SMS marketing is outdated in 2025? Think again! Many restaurant owners assume customers ignore texts, but the reality is quite the opposite. People rely on their phones for...
Loyalty programs don’t always guarantee loyalty. Surprised? Many fail because they skip over the essentials—those must-have features that truly make a restaurant loyalty program work. A great loyalty...