CUSTOMER LOYALTY MADE SIMPLE

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10 Reasons Retail Omnichannel Loyalty Programs Fail

You want an active loyalty program to help your store, but you’re worried that customers won’t see it. You want to try getting it up and running, but you’re worried you’ll make a mistake you can’t...

Restaurants: Win Back Customers with SMS Marketing

Every restaurant loses customers, but not every restaurant has a plan to get them back. With rising inflation and global economic turbulence, 33.4% of consumers are cutting back on non-essential...

9 Restaurant SMS Marketing Mistakes to Avoid (2025)

SMS is one of the fastest ways to reach your customers—but also one of the easiest to mess up. You know your customers are glued to their phones. Texting feels instant and effective—until your...

A Beginner’s Guide to Tiered Loyalty for Restaurants

Imagine pouring time and money into a loyalty program, only to watch regulars drift away and sales stagnate. For many restaurant owners, loyalty programs feel like a gamble—especially when built on...

Restaurant Marketing Automation: Is It Worth It?

Imagine this: you’ve spent hours crafting the perfect SMS promo to fill seats on a slow Tuesday, but during the lunch rush, you forget to hit “send”–and those empty tables cost you hundreds. Or worse:...

Best Practices for Loyalty Programs during Seasonal Promotions

Seasonal promotions bring customers in—your loyalty program should keep them coming back. Restaurant owners often notice a surge in customers during seasonal promotions, but when the deals end, so...

SMS Marketing: 6 Best Practices Under 2 Minutes

80% of customers check texts within five minutes–but if your SMS marketing campaigns aren’t converting, what’s the point? You crafted the offers, hit ‘send’, and crickets. Your customers can get...

How to Leverage WhatsApp Marketing to Boost Restaurant Sales

Your messages get ignored, engagement is low, and customers aren’t redeeming your offers. What gives? Most restaurant owners start with manual messaging or broadcast lists, only to be left with...

Loyalty Program Checklist: The Ultimate Loyalty Guide

You’ve decided to invest in a loyalty program for your restaurant—but after reviewing your options, you still don’t know what to look for. Now what? Well, you have to be careful; making the wrong...