CUSTOMER LOYALTY MADE SIMPLE

It’s not just about good food anymore—what diners say online can make or break your restaurant. In fact, a study by Harvard Business School has shown that a single negative review could cost you up to...

I thought loyalty programs were useless for small businesses but Running a small business is no walk in the park. You’re juggling a million things, competing with big brands, and trying to win...

Modern customers want a personalized and seamless experience. Your customers retain their identity wherever they transact with you — in-store, online, or even on your mobile app! Initially, customers...

Did you know that a staggering 97% of loyalty programs fail, with 77% failing within the first two years of launch? Think about that for a second. That’s nearly every program crashing, burning, and...

So, you’ve launched a new loyalty program for your business. Congratulations! But something doesn’t quite add up. Why aren’t your customers signing up for the program? Shouldn’t it entice them? Don’t...

Ever wonder what separates a bustling café or a beloved boutique from the ones that fade into the background? It’s simple: they listen. Customer feedback isn’t optional—it’s your lifeline. It reveals...

If you’re still using paper loyalty cards at your restaurant, it might be time to consider going digital. Traditional paper-based loyalty cards are becoming a thing of the past. Switching to a digital...

Look, if you’re a restaurant owner and have yet to implement a loyalty program, you’re basically leaving money on the table! Maybe you’re holding back because you’re unsure about making the...

Let’s face it: if you’re not making your customers feel like VIPs, they’re just going to skip out to the next place that rolls out the red carpet! So, how do we make customers feel like VIPs? How do...