CUSTOMER LOYALTY MADE SIMPLE

You’ve done the hard part—your loyalty program is up and running. Customers are earning points. But here’s the problem: they’re not redeeming them. What good is a loyalty program if your customers...

Losing customers hurts your bottom line–period. Maybe they had one bad experience. Maybe they just forgot about you. Either way, every lost customer is lost revenue. The truth is, even great...

Customers are wired to chase rewards. In fact, 64% of consumers modify their spending habits to maximize loyalty rewards. For many restaurant owners, the challenge isn’t starting a loyalty...

You want an active loyalty program to help your store, but you’re worried that customers won’t see it. You want to try getting it up and running, but you’re worried you’ll make a mistake you can’t...

Every restaurant loses customers, but not every restaurant has a plan to get them back. With rising inflation and global economic turbulence, 33.4% of consumers are cutting back on non-essential...

SMS is one of the fastest ways to reach your customers—but also one of the easiest to mess up. You know your customers are glued to their phones. Texting feels instant and effective—until your...

Imagine pouring time and money into a loyalty program, only to watch regulars drift away and sales stagnate. For many restaurant owners, loyalty programs feel like a gamble—especially when built on...

Imagine this: you’ve spent hours crafting the perfect SMS promo to fill seats on a slow Tuesday, but during the lunch rush, you forget to hit “send”–and those empty tables cost you hundreds. Or worse:...

Seasonal promotions bring customers in—your loyalty program should keep them coming back. Restaurant owners often notice a surge in customers during seasonal promotions, but when the deals end, so...