Estimated Reading Time: 5 minutes Newsflash: your loyalty program is useless if it only works on one single channel. What does that mean? Think of it this way: when a customer collects points in-store, other points aren’t reflected online (and vice versa). Maybe they bought something through your app but can’t redeem those rewards at
A Quick Guide to Omnichannel Loyalty Programs for Retailers Read More »
Estimated Reading Time: 13 minutes You’ve spent money on ads, partnered with delivery apps, maybe even paid for a flashy influencer collab… and yet, customers come once, snap a few Instagram stories, and suddenly vanish. Frustrating, right? Now, flip the script. What if those same diners became regulars? The kind who bring friends, celebrate milestones
Small Restaurant Loyalty Program Ideas for 2026 Read More »
Estimated Reading Time: 7 minutes Managing customer loyalty can feel overwhelming. You need a loyalty program that keeps people coming back, but the question is: how to choose between free and paid digital loyalty card options? Pick wrong, and you risk wasting time on tools that don’t actually increase retention. The difference between paid and
Free or Paid Digital Loyalty Cards: What’s Better for Your Business? Read More »
Estimated Reading Time: 5 minutes Would you rather spend $1000 to win a brand new customer… … or $20 to keep an existing customer coming back for life? If that question stings, it’s supposed to. For restaurants the numbers don’t lie: acquiring new customers is expensive, unpredictable, and time consuming. Keeping the ones who already
Are Restaurant Loyalty Programs Essential Or A Luxury? Read More »
Estimated Reading Time: 12 minutes The easiest way to grab your customer’s attention? Their phones! Restaurant text message marketing sounds old-fashioned but it’s actually the most reliable source to effectively boost sales. In fact, 88% of customers expect text messages from their favorite places! Forget generic ads or spammy emails; SMS or Whatsapp marketing lets
Text Message Marketing for Restaurants & Cafes Guide Read More »
Estimated Reading Time: 10 minutes You want to keep your loyalty program top-of-mind, but you have no idea where to begin. You may be sending out mass texts and e-marketing prompts but that doesn’t cut it. If customer visits don’t increase, your entire sales performance could be at risk… so where should you start? The
The Complete Guide on Restaurant CRM Read More »
Estimated Reading Time: 8 minutes Ever wonder how McDonald’s or KFC always send the right promo at the perfect time, sometimes even on your birthday? The secret is restaurant marketing automation. While many small restaurant owners still send emails manually, write birthdays in notebooks, or blast WhatsApp messages one by one, big brands have long
The Complete Guide on Restaurant Marketing Automation Read More »
Estimated Reading Time: 9 minutes Customers love your restaurant — but the problem is, your loyalty program doesn’t stick. It’s not because you don’t care. Most of the time, the program is just too complicated, boring, or hidden from customers. The result? Lost sales, missed chances for repeat orders, and even loyal customers walking away.
Restaurant Loyalty Program Mistakes That Cost You Customers Read More »
Estimated Reading Time: 6 minutes Believe it or not, your competitors aren’t stealing your customers with better food. They’re stealing them with smarter loyalty programs. Every time a customer forgets about your outdated punch card or never gets that “points reminder” email, you’re basically paying for your competitor’s marketing. Loyalty has gone fully omnichannel and
The Future of Omnichannel Loyalty: Strategies & Trends 2026 Read More »
Estimated Reading Time: 7 minutes The restaurant down the street serves horrible food. And you know it. But… they run a loyalty program. That’s why their tables are full. Every customer who leaves without joining your loyalty program takes three visits and three sales with them. And possibly forever. That’s the reality most restaurants don’t
How Loyalty Programs Increase Restaurant Sales & Visits Read More »
