Marsya Helmi

Imagine pouring time and money into a loyalty program, only to watch regulars drift away and sales stagnate. For many restaurant owners, loyalty programs feel like a gamble—especially when built on shaky foundations. The truth is, not all loyalty structures are created equal. With a tiered loyalty program, customers unlock better rewards as they move

Seasonal promotions bring customers in—your loyalty program should keep them coming back. Restaurant owners often notice a surge in customers during seasonal promotions, but when the deals end, so does the engagement. Even with a loyalty program in place, it may not deliver the results you envisioned. Tying your loyalty program to seasonal promotions ensures

Your messages get ignored, engagement is low, and customers aren’t redeeming your offers. What gives? Most restaurant owners start with manual messaging or broadcast lists, only to be left with underwhelming results—low engagement, ignored offers, and sluggish conversions. In fact, with over 2 billion active users worldwide, WhatsApp marketing is a game-changer for restaurants looking

Customers are signing up for your loyalty program—but they’re not sticking around. Engagement is low, and customers aren’t redeeming their rewards. Sound familiar? If customers can’t easily earn and redeem rewards across your online store, mobile app, and physical locations, they’ll take their business elsewhere.  Still relying on siloed programs? You’re falling behind. A mere