Marsya Helmi

The Complete Guide on Restaurant CRM

Estimated Reading Time: 10 minutes You want to keep your loyalty program top-of-mind, but you have no idea where to begin. You may be sending out mass texts and e-marketing prompts but that doesn’t cut it.  If customer visits don’t increase, your entire sales performance could be at risk… so where should you start?  The

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Restaurant Loyalty Program Mistakes That Cost You Customers

Estimated Reading Time: 9 minutes Customers love your restaurant—but the problem is, your loyalty program doesn’t stick. It’s not because you don’t care. Most of the time, the program is just too complicated, boring, or hidden from customers. The result? Lost sales, missed chances for repeat orders, and even loyal customers walking away. But when

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The Future of Omnichannel Loyalty: Strategies & Trends 2025

Estimated Reading Time: 6 minutes Believe it or not, your competitors aren’t stealing your customers with better food. They’re stealing them with smarter loyalty programs. Every time a customer forgets about your outdated punch card or never gets that “points reminder” email, you’re basically paying for your competitor’s marketing. Loyalty has gone fully omnichannel and

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How to Choose the Best Loyalty Software for Restaurants

Estimated Reading Time: 6 minutes Your best customer just cheated on you. They didn’t mean to (we hope)—it was just a quick lunch somewhere else. But now, they’ve joined that restaurant’s loyalty program, and suddenly you’re not their “go to spot” anymore. Ouch. You already know loyalty software matters. That’s not why you’re here. You’re

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