Iman Farid

Let’s face it: if you’re not making your customers feel like VIPs, they’re just going to skip out to the next place that rolls out the red carpet! So, how do we make customers feel like VIPs? How do we, figuratively speaking, roll out the red carpet for them? Two words, loyalty program. Simple as

I’ve always thought you’d see instant results when launching loyalty programs.  Spoiler alert: that’s not the case! But don’t worry, there are ways to make the process quicker and easier. How? Picture this: a regular customer walks into your restaurant, and the moment they see you, they light up. “I’m just two visits away from